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TISA Business

Business Messaging

Text your customers from your business name.

Send bulk SMS for reminders, alerts, updates and campaigns, with a recognisable Sender ID.

Prepaid bundles from 5p per message, falling to 3p at 100,000 messages. No monthly fee.

Your Sender ID TISAMOBILE Up to 11 characters. Customers see the sender name you configure instead of an unfamiliar mobile number.

Overview

Business SMS, sent at scale.

TISA Business Messaging lets you send one SMS to many mobile numbers from a business Sender ID rather than an employee’s handset. Upload your contacts, write the message and send immediately or schedule it for later.

Sending marketing SMS? Businesses are responsible for ensuring their messages comply with applicable UK privacy and electronic marketing requirements, including consent and opt-out rules.

Customers see your business name. Not an unfamiliar mobile number.

Up to 11 characters, configured by you. Messages sent from an alphanumeric Sender ID cannot receive replies, so include a phone number, an email address or a link for anyone who needs to reach you or opt out.

A woman reading a message on her phone at a cafe table

What businesses send

Messages businesses send every day.

  • Appointment remindersReduce missed appointments.
  • Delivery updatesKeep customers informed without extra calls.
  • Order confirmationsConfirm purchases immediately.
  • Service and outage noticesReach customers quickly when something changes.
  • Staff alertsSend shift, rota or operational updates.
  • PromotionsReach opted-in customers with relevant offers.

Prepaid SMS bundles. Pay less as you send more.

Buy credits upfront and use them as you send. No monthly fee and no minimum monthly spend.

1,000 £50.00 5p
2,000 £90.00 4.5p
5,000 £200.00 4p
10,000 £350.00 3.5p
50,000 £1,600.00 3.2p
100,000 £3,000.00 3p
  • Prices exclude VAT.
  • Sender ID, the sending platform and delivery reporting are included.
  • These bundles price UK mobiles. International messaging is priced separately, so ask us for an international rate.

Getting started

Start sending in three steps.

1

Create your account

Set up your Business Messaging account and choose the Sender ID customers will see.

2

Buy a prepaid bundle

Choose the message bundle you need. Credits stay on your account and are used as messages are sent.

3

Upload and send

Upload your contacts, write your message, send immediately or schedule it, then view delivery reporting.

Every account includes: Sender ID · Contact list upload · Scheduled sending · Personalisation · Delivery reports · API access

Business messaging questions

What is bulk SMS?

Bulk SMS is one text message sent to many mobile numbers at once from a business rather than from a person's handset. The business writes the message once, uploads a list of numbers, and the messages are delivered to every number on the list.

Can customers reply to my messages?

No. TISA Business Messaging is a one way channel. The message arrives from your business name rather than from a phone number, and there is no number behind a sender ID for anyone to reply to. Any route back has to be written into the message itself.

How does a Sender ID work?

An alphanumeric sender ID is the name a text message arrives from instead of a number. It is up to 11 characters long and can use letters and numbers, so a recipient sees your business name on the message before they open it.

Do I need consent to send marketing SMS?

Yes, in almost every case. Under the UK Privacy and Electronic Communications Regulations, marketing by text to an individual needs that person's prior consent, unless they are an existing customer whose details you took during a sale and the soft opt-in conditions are met. The business sending the message is the data controller for it, and that duty does not pass to the network carrying it.

How long can an SMS message be?

A single SMS carries up to 160 characters of standard GSM text. A longer message is not rejected: it is sent as more than one message and joined back together on the handset. Accented and non-Latin characters reduce the limit to 70 characters.

Can I send SMS through an API?

Yes. Every TISA Business Messaging account includes API access, so messages can be sent from your own systems as well as from the sending platform.

Need help writing your first message? See our Business SMS guides

Ready to start sending?

Open an account, choose a bundle and send your first message. Or talk to us if you would rather we set the Sender ID up with you.

01908 737 500, Monday to Friday 9.30am to 5pm, or hi@tisa.one. Already have an account? Sign in to the portal.